Margin Application/Cancellation

Q: Margin Application/Cancellation

Margin Upgrade Q: I submitted a Margin Upgrade application. Why hasn't it been approved after several days? A1: Positions/Orders: You may have pending orders or open positions (the most common reason), unsettled positions, or frozen assets. System reviews are conducted every Wednesday and Sunday; please do not trade until the review is complete. A2: Fund Status: You may have existing funds or securities frozen due to legal or other reasons. A3: Account Status: Your account status may be abnormal, or your account is already a margin account, or your account does not exist. Margin Downgrade Q: I submitted a Margin Downgrade application. Why hasn't it been processed yet? A1: Positions/Orders: You may have pending orders or open positions (the most common reason). Downgrades are restricted if you hold short positions, options positions, negative balances, or unsettled/frozen positions. System reviews are conducted every Wednesday and Sunday; please do not trade until the review is complete. A:2 Short Sub-records: You may have sub-records of existing short positions, which prevents downgrading. A3: Fund Status: You may have existing funds or securities frozen due to legal or other reasons. Or you may have existing liabilities in your account. A4: Account Status: Your account status may be abnormal, or your account is already a cash account, or your account does not exist.

Question

Accepted Answer

Margin Upgrade

Q: I submitted a Margin Upgrade application. Why hasn't it been approved after several days?

A1: Positions/Orders: You may have pending orders or open positions (the most common reason), unsettled positions, or frozen assets. System reviews are conducted every Wednesday and Sunday; please do not trade until the review is complete.

A2: Fund Status: You may have existing funds or securities frozen due to legal or other reasons.

A3: Account Status: Your account status may be abnormal, or your account is already a margin account, or your account does not exist.

Margin Downgrade

Q: I submitted a Margin Downgrade application. Why hasn't it been processed yet?

A1: Positions/Orders: You may have pending orders or open positions (the most common reason). Downgrades are restricted if you hold short positions, options positions, negative balances, or unsettled/frozen positions. System reviews are conducted every Wednesday and Sunday; please do not trade until the review is complete.

A:2 Short Sub-records: You may have sub-records of existing short positions, which prevents downgrading.

A3: Fund Status: You may have existing funds or securities frozen due to legal or other reasons. Or you may have existing liabilities in your account.

A4: Account Status: Your account status may be abnormal, or your account is already a cash account, or your account does not exist.